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What stakeholders want to see from RIIO-ED3

We asked key stakeholders what lessons should be learnt from previous business plan engagement and what their expectations are for engagement for ED3. 

Now Ofgem has fired the starting gun with the ED3 framework decision and DNOs are starting to devise their research and engagement strategies, hear the views of the stakeholders who will shape and scrutinise these Business Plans. 

Food for thought for those responsible for preparing the stakeholder engagement strategies for RIIO-ED3 – coming straight from the people who matter most. 

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Engagement

How much is the right level of engagement? Was it right for ED2 and what needs to change for ED3?

Regional focus

How does place-based engagement resonate with stakeholders? What would they like to see more of?

Closing the feedback loop

Do stakeholders feel that outputs are shared with them? How do they want to hear about the impact of their feedback? 

About us

EQ Communications is a consultancy specialising in stakeholder and community engagement on behalf of clients in the energy, utilities, development and infrastructure sectors.  

We solve the problem of poor engagement by working to make engagement meaningful. Our approach is grounded in emotional intelligence, designing strategies that build understanding on complex or high-stake issues. 

This means we can collect robust stakeholder feedback whilst simultaneously helping our clients foster genuine relationships with the people that matter to their business. 

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What our clients say

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— Head of Consents and Environment, RenewableUK

“The team at EQ have a real knowledge of the planning process and best practice in community engagement. They are highly professional, very flexible and a pleasure to work with. I wouldn’t hesitate to recommend them.”

— Head of Community Engagement, SSEN Transmission

“I wouldn’t hesitate to recommend them to anyone looking to meaningfully engage with their stakeholders.”

— Head of Communications, South East Water